What is the function of centre-facing support teams?

The function of centre-facing support teams is crucial for the successful delivery of qualifications. They play a supportive role for educational centres by providing guidance, resources, and assistance necessary for both educators and students to navigate the qualification process effectively. This includes helping centres understand the curriculum requirements, offering advice on effective teaching strategies, and ensuring that the necessary materials and processes are in place for assessments and certifications. Engaging with these teams enables centres to enhance their service delivery and improve the learning experience for students, ensuring that all standards are met in providing the qualifications.